Update: What does the displayed price at a listing say?
Before, we used to show the ticket price a seller set at a listing. As of today, we’ll also include and show the service fee of 5% in this price. By showing the displayed price in this format will make it clearer for potential buyers. The pricing information is presented like this:
Seller: what’s changed?
After your listing is visible online, you will see that the presented price is higher than the selling price that you set up. This is because the 5% service fee are now included. A potential buyer now clearly sees what price he/she will pay (transaction fee excluded). Don’t worry: the total price in the end doesn’t change!
Buyer: what’s changed?
As a buyer, you’ll directly see how much the tickets cost including service fee (5% of the selling price). At every listing, you will be able to see a breakdown of the pricing information. You will be able to clearly see the original price of the ticket, the price that a seller set for a ticket, the 5% service costs and an estimation of the transaction costs.
Example:
Note: On TicketSwap, you can’t ask more than 20% above face value. Now that we’re including the 5% service fee in the displayed price, it may sometimes seem like the seller exceeds the rule, which is not the case.
- Selling price incl. 5% service fee: The selling price a seller set + the 5% service fee a buyer has to pay for the use of TicketSwap
- Transaction fee: The fee for the transaction. Transaction fee are not included in the displayed price yet because they depend on the payment method a buyer chooses later on in the process
- Original ticket price: The price a seller paid for the original ticket
Seller: what’s changed?
After your listing is visible online, you will see that the presented price is higher than the selling price that you set up. This is because the 5% service fee are now included. A potential buyer now clearly sees what price he/she will pay (transaction fee excluded). Don’t worry: the total price in the end doesn’t change!
Buyer: what’s changed?
As a buyer, you’ll directly see how much the tickets cost including service fee (5% of the selling price). At every listing, you will be able to see a breakdown of the pricing information. You will be able to clearly see the original price of the ticket, the price that a seller set for a ticket, the 5% service costs and an estimation of the transaction costs.
Example:
Note: On TicketSwap, you can’t ask more than 20% above face value. Now that we’re including the 5% service fee in the displayed price, it may sometimes seem like the seller exceeds the rule, which is not the case.
